I.T. Management Training

Information Technology Infrastructure Library, ITIL®

Information Technology Infrastructure Library, famously know is as ITIL, has ever been evolving to help the IT industry to do a better job and to cope with the increasingly business dependency on IT for business success. While previous ITIL frameworks enable the IT professional on processes, value to business, and continual improvement, ITIL 4 brings in the management piece. It is an enriching new piece for all IT professionals.

ITIL 4 new elements are the service management framework, namely the Seven Guiding Principles, Four Dimension of Service Management, Service Value System, Service Value Chain which includes all the practices. It also embraces others such as Agile, LEAN, DevOps.

This instructor-led course is specially designed for participants to attempt the ITIL Foundation Certificate level, a new way to look at IT Service Management through a Service Value System, with that, IT professionals may choose the best service management approach for maximum business value.

PMI Agile Certified Practitioner (PMI – ACP)®

Agile project management is an iterative method of determining requirements of projects in a highly flexible and interactive manner. It is a method of doing projects by empowering and trusting people, acknowledging change as norm, and promoting constant feedback. For organizations adopting agile approaches to project management, they place importance on individual and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation and responding to change over following a plan.

PMI-ACP^® is positioned to recognize and validate knowledge of agile principles, practices and tools and techniques across agile methodologies.

PMI Agile Certified Practitioner (PMI-ACP) is a registered mark of the Project Managment Institute, Inc.

SAFe® Scrum Master

In this two-day course, attendees gain an understanding of the role of a Scrum Master in a SAFe enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise, and prepares attendees to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.

Attendees discover how to build high performing Agile teams by becoming a servant leader and coach, and how to coach those teams to deliver the maximum business value at scale. SAFe 5 Scrum Master (SSM) certification signifies that people are prepared to perform the role of Scrum Master in a SAFe environment, increasing their value to teams and organizations that are implementing SAFe.

2 Days

Project Management Professional, PMP®

The PMP® certification is a globally recognized and respected credential, demonstrating a solid foundation of knowledge from which you can competently practice as a project manager, lead and direct project tasks and identify concrete directions in an efficient, quality and timely manner. It is highly recommended for those who lead and direct cross-functional teams to deliver projects within the constraints of schedule, budget, and scope. By obtaining this credential, you validate your commitment to the profession of project management.

PMI, Project Management Professional (PMP), PMP, PMBOK, PMI-RMP and the PMI Registered Education Provider logo are registered marks of the Project Managment Institute, Inc.

Certified Business Analysis Professional, CBAP®

The Certified Business Analysis Professional (CBAP®) designation is a professional certification for individuals with extensive business analysis experience. With at least 7500 hours of hands-on BA experience, CBAP® recipients are the elite, senior members of the BA community.

With nearly 5760 all over the world achieving the CBAP® designation, CBAP® recipients are experts in identifying the business needs of an organization in order to determine the best solutions. More and more companies are recognizing the CBAP® designation and the value and expertise these professionals bring to their organizations.

You will want to consider the many professional benefits of earning the CBAP® certification if you have an advanced level of knowledge and experience and are working in any of the following roles: Business analysis, Systems analysis, Requirements analysis or management, Process improvement, Consulting, Project Manager, PMO, IT / Project Director.

I.T. Management Training